Privacy and Cookies
Who we are and the purpose of the processing
Broadland District Council, Norwich City Council and South Norfolk Council are working together with Norfolk County Council to prepare the Greater Norwich Local Plan (GNLP). This privacy notice explains how we use information in the course of our partnership work as local planning authorities. This work includes:
How we get your information
We only collect personal information which you knowingly and willing provide either by emailing us or it is supplied to us or (via a planning
Agent on your behalf). We also receive comments, representations, allegations and questions, letter, and online forms through our consultation website. Your email address will only be used for the purpose for which you have provided it and it will not be used for any other purpose without your consent.
What we do with your information
To allow us to make decisions and consider their representations, individuals must provide us with some personal data (e.g. name, address, contact details). In a small number of circumstances individuals will provide us with “special category data” in support/objection of a development site (e.g. evidence of medical history).
We use the information provided to us to make decisions about the use of land in the public
Interest. This is known as a “public task” and is why we do not need you to “opt in” to allow
Your information to be used.
Some information provided to us we are obliged under the regulations to make available on
Planning registers. This is a permanent record of our planning decisions that form part of the
Planning history of a site, along with other facts that form part of the “land search”.
How we share your information
We do not sell your information to other organisations. We do not move your information
Beyond the UK. We do not use your information for automated decision making.
We will make comments on the Local Plan available online so that people can contribute
Their comments. We will sometimes need to share the information we have with other parts
of the councils -for example to establish the history of a potential site for future development.
Redaction (‘blanking things out’)
We operate a policy where we routinely redact the following details before making forms and
Documents available online:
● Personal contact details for the members of the public (excluding Agents) - e.g. Telephone numbers, email addresses, postal address
● Special Category Data - e.g. supporting statements that include information about
Health conditions or ethnic origin,
● Information agreed to be confidential,
Sometimes we might decide it is necessary, justified and lawful to disclose data that appears
In the list above. In these circumstances we will let you know of our intention before we
If you are submitting supporting information which you would like to be treated confidentially
or wish to be specifically withheld from the public register, please let us know as soon as you
can - ideally in advance of publishing information online . The best way to contact us about this issue is in writing c/of Planning Policy Manager.- GNLP Team at the address noted below.
Retention (‘how long we keep your information for’)
We process many different types of information according to our retention policy. A brief
summary of long we keep things before they are destroyed:
You have rights to
If you want to exercise any of the rights referred to above, please contact us in writing.
Complaints and problems
Making decisions on planning matters is a ‘public task’ and you do not have the right to
Withdraw consent. However if you think we have got something wrong or there is a reason
You would prefer for something to not be disclosed please ask us – See DPO contact details below.
Data Controller: Norfolk County Council (the County Council) of
If you have questions about data or privacy contact Geoff Connell, Data Protection Officer, Email: DPO@norfolk.gov.uk, Tel. 01603 222661
Details of Norfolk County Council’s main privacy notice can be found on our website www.norfolk.gov.uk
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Further information can be found at www.ico.org.uk
If you need to make a complaint specifically about the way we have processed your data you should in the first instance use our corporate complaints policy at https://www.norfolk.gov.uk/what-we-do-and-how-we-work/have-your-say/compliments-and-complaints/make-a-complaint . If we fail to respond properly you can direct your concerns to the Information Commissioners Office (ICO) the UK supervisory authority for data protection issues. Further information can be found at www.ico.org.uk